Frequently Asked Questions
Yes. Steel Straw is a proud member of 1% for the Planet. A global network of businesses, nonprofits and individuals working together for a healthy planet. We dedicate our brand to amplifying and educating people on the impacts of plastic pollution, while offering a way to “be the change”. With numerous non-profit partners (visit our partnership page page) we are always finding ways to support a larger coalition of activists, all fighting to protect our planet from pollution.
Where is your company located?
Steel Straw sells products around the world. Our co-founders live in Los Angeles, and we have organization partners across the continent (visit our partnership page page to learn more). Our manufacturer is from the Chaoshan region of China.
Yes. Steel Straw’s products are made from non-toxic, FDA food grade 18/8 stainless steel metal. They have no metal aftertaste, and are BPA-Free. Stainless steel straws are also rust and scratch proof. They are completely safe to drink from, and curved for easy sipping.
Are your straws hard to clean?
No, they’re easy to clean! Our stainless steel straws are dishwasher safe, rust and scratch proof. We also provide a free cleaning brush in our gift set for the inside of your straws. Restaurants may utilize a dedicated container to soak the straws in cleaning solution, before eventually running them through the dishwasher.
What sizes do you offer?
Curved and Straight Metal Straws: Length - 215mm; Diameter - 6mm; Thick .5mm
Boba Straws: Length - 215mm; Width - 12mm; Thick .5mm. Pointed tip
They fit most popular stainless steel tumblers - 20 oz, 18 oz, 12 oz, and 10 oz Tumblers and Cups - Yeti (Rambler & Lowball), Hydro Flask, RTIC, Ozark, and MalloMe.
How much do they cost wholesale?
View our wholesale pricing for gift sets, and bulk steel straws here.
Can you straws be used with hot beverages?
Yes. All hot beverages require caution to ensure you don’t burn yourself, whether you use metal straws or not -- use common sense whenever drinking! Our metal straws are help keep hot drinks hot, and cold drinks cold.
Stainless Steel Straws Reusable and Recyclable?
Stainless Steel Straws are extremely durable, and can last a lifetime! If these straws ever reach the end of their useful life, stainless steel is 100% recyclable.
What are your shipping & returns policies?
Shipping is free for all retail orders. Wholesale orders are subject to standard USPS shipping fees.
Non-sale items are fully refundable for up to 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
For more details visit: steelstraw.com/pages/return-policy
Does your company have policies/programs to promote diversity within your supply chain?
Yes! We track diversity of ownership among our suppliers. We have a policy to give preferences to suppliers with ownership from underrepresented populations. We have formal targets to make a specific percentage of purchases from suppliers with diverse ownership. We have a formal program to purchase and provide support to suppliers with diverse ownership.